eCommerce Project Manager

Looking for a Project Manager to help coordinate our company’s projects and ensure that our products and services align under the best practices.

ioVista is an eCommerce and Web development agency that provides the solutions on Magento, Shopify, BigCommerce, and WooCommerce to an established and growing list of clients throughout the world.

We are looking for a motivated individual who is eager to learn our technology solutions and provide the right solutions to our customers. If you are ambitious, career-minded, a team player, and passionate this is a great opportunity for you.

Responsibilities
- Overall accountability for the profitability and timeline of the project
- Manages client communications and expectations and help ensure client satisfaction in partnership with the internal team
- Identifies and scopes client requirements and deliverables
- Responsible for the creation, maintenance, and delivery of detailed project plans
- Coordinates daily tasks, assign project resources and ensure resources complete tasks
- Identifies, documents, and manages scope or deliverable change requests, whether initiated internally or by the client
- Plans for and controls quality by reviewing items before delivery to client; monitoring and enhancing internal and external deliverables/documents, and working with internal teams on needed revisions/enhancements
- Maintains an understanding of the client’s operating environment and internal processes and procedures that may affect the project’s success; serves as a point of contact for clients as needed
- Ensures the use of best practices and applies lessons learned from previous projects; shares lessons learned with other project management team members
- Manage our SLAs with customers.
- Documentation and Tracking.
Requirements
What we’re looking for:
- Outgoing personality.
- Strong work ethic.
- Team Player.
- Organized, result-oriented individual.
- Competitive spirit.
- Strong communication skills.
- A self-starter.
Qualifications:
- Experience managing project budgets and timelines
- Experience in a client-facing role as the main point of contact
- Experience coordinating, encouraging, and rallying internal teams
- Technically savvy. While this is not a core technical position all IoVista team members fill a number of roles within the organization. The right person for this role will be comfortable with data transformation, site configuration and management, and acting as the technical liaison to our clients. We don’t expect you to know it all right away, but you need to be willing and able to learn!
- Bachelor’s Degree or equivalent work experience
Experience:
- eCommerce project management: 4 years (Required)
- Magento 2 projects: 3 years (Preferred)
- BigCommerce projects: 1 year (Preferred)
- Shopify projects: 1 year (Preferred)
- WordPress projects: 2 years (Preferred)