Having a Magento development agency on your side is beneficial. They help ensure that your eCommerce store operates as efficiently as possible. Magento is powerful; however, you can only realize its full potential when it’s well-implemented and maintained.
Searching for the right Magento agency is no easy task. With so many agencies, it can be difficult to know which is the right fit for your project. However, by asking the right questions, you can make the best choice for your business. Below are some questions you should ask your Magento agency before signing on the dotted line.
Choose an agency that has sufficient experience working with Magento. Doing so will ensure they have the necessary skills to deliver the best results.
Make sure to ask for specifics about their experience. For example, you can ask about the type of projects they have handled to see if they could be a good match for your specific case. An experienced agency will provide you with the best advice and strategies. That can help you optimize your eCommerce store.
Magento certification provides several benefits. For one, it ensures that the agency is qualified to carry out the project. It also shows that the agency thoroughly understands the Magento platform.
Go for an agency that is up to date on the latest best practices for developing and maintaining a store. Certification assures you that a Magento agency is staying current with new developments.
You can rest easy when you hire Magento developers with the proper certification. The work they do will be of the highest standard.
Your Magento development agency may be a Magento solution partner in addition to having certification. As per Magento, there are three classes of web developers. They are
An Adobe Solution Partner is a provider dealing with web development for eCommerce firms. Such a provider can offer you a wide range of solutions to boost your business. They will help with all the aspects of website building bearing in mind a digital strategy so that your website doesn’t get lost in the sea of eCommerce businesses. And if your company grows over time, you don’t have to worry. They will prepare your site to be easily scalable.
Technology partners will provide your website with extensions or third-party integrations to make your day-to-day easier. These features could be related to check-out, community management, shipping, or other parts of your business.
Community Insiders have yet to be partners, but they are small businesses starting out that have access to tools that might be useful to you and the development of your website. These businesses need at least one certified Adobe Commerce web developer to join the Adobe Solution Partners community. So you can rest assured that you’re dealing with qualified professionals.
Before you hire Magento developers, ask about their designing and building process. A good agency should have a well-structured process. It should cover the entire project from planning to delivery.
Here are some of the key stages a quality agency should be working through
Testing and quality assurance are crucial steps in any project. Testing plays a vital role in the development process. Ensure you understand what types of testing the Magento agency conducts. Also, ask about the tools and technologies they use when performing the tests.
Quality assurance helps ensure that a website gets built correctly and to your specifications. Ask about the agency’s process for quality assurance during the development project.
You must ensure that your development agency can provide a secure environment for your project.
Ask the Magento agency about the steps they take to ensure project security. What kind of measures do they have in place to protect customer data? What authentication measures do they use to prevent unauthorized access to the project?
Also, ask about the agency’s measures to protect the project from malicious attacks. Project security should be a priority for your Magento development agency.
The answer usually depends on the scope of your project. Ensure the timeline they provide is realistic and achievable.
Your development agency should be able to break down the timeline into milestones. They can outline what tasks will get completed and when. The milestones help you know when you should expect to see progress on your project.
Taking a look at past projects of a development agency is vital. It can provide invaluable insight into their capabilities. It can also let you know the type of results you can expect.
When looking at a Magento agency’s completed projects, there are a few key factors to consider. One factor is the quality of work. Assess whether the project is of high quality and has visual appeal. Also, consider the following:
When choosing a development agency, you must understand the costs associated with their services. Knowing the rates can help you make an informed decision when selecting a partner.
Also, ask about the services included in the rates they charge. Different agencies offer different billing options. Some offer flat-rate packages, while others prefer to bill hourly. Ask potential agencies what their preferred billing method is.
Once the project is completed, the Magento agency should provide maintenance and support. Ask the agency about its maintenance and support policy. The policy may outline things such as:
Communication is key when it comes to providing support and services to customers. Your Magento development agency should have a well-defined process for customer communication.
Find out what type of customer communication channels the agency offers. They will determine how quickly and easily you can get in touch with them. Examples include email, phone, or even a dedicated customer service portal.
It is also important to understand how the agency handles customer inquiries. Does the Magento agency respond to inquiries promptly?
Do they offer customer support outside of regular business hours? Are there any additional fees for customer service inquiries?
Magento can be a powerful but complex platform. Your agency should be able to provide training to help you understand how to use it effectively. Most Magento agencies will offer various training options for clients to choose from.
These training sessions will provide an overview of the platform. They may also offer more in-depth instructions on how to use Magento’s features and tools. This can be especially helpful for those who are new to eCommerce.
Choosing a Magento development agency to work with is an important decision. You want to ensure that you work with a team with the right expertise. Such a provider can help you create a successful eCommerce website. Ask your Magento agency the questions above to ensure they are the perfect fit for your business.
Albert Wood is an accomplished eCommerce Business Analyst. As a technology futurist and sales motivator at ioVista, Albert is dedicated to transforming struggling eCommerce businesses into thriving enterprises. With a keen focus on client’s business processes, user experience (UX), and leveraging the power of digital marketing, he helps businesses optimize their online presence and drive sustainable growth. Albert’s passion is for virtual reality (VR), augmented reality (AR), and mixed reality (MR), immersing himself in unforgettable experiences and exploring the limitless possibilities they offer. His enthusiasm for these emerging technologies fuels his drive to push the boundaries of innovation in eCommerce.
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ioVista
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.
Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to
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