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The business-to-business space has become more complex due to a multifaceted operational cycle. On the other hand expectations and needs of B2B buyers have evolved, too.
According to Gartner’s surveys, 83% of B2B buyers prefer ordering or paying through digital commerce. While 86% of B2B customers expect companies to be well-informed about their personal information during interactions.
B2B eCommerce companies need a digital solution to meet operational and customer needs.
Many companies choose WooCommerce but end up with a costly and complex solution. In contrast, by selecting Adobe Commerce for B2B, merchants can access Magento’s built-in B2B capabilities.
Are you using a WooCommerce-based online solution?
It’s time to consider a WooCommerce to Adobe Commerce migration.
Let’s understand the different between the two platforms, considering the B2B domain. Later in this post, I will share key B2B features offered by Adobe Commerce (Magento).
| Features | Adobe Commerce (Magento) | WooCommerce |
|---|---|---|
| Security | High-end built-in security. Requires manual efforts for security setup and maintenance. | Limited security features. Dependency on third-party plugins for better security. |
| Payment Gateways | Supports multiple payment gateways such as PayPal, Stripe, Braintree, etc. | Supports multiple payment gateways such as PayPal, Braintree, etc. |
| Pricing | The Magento open-source platform is free to use. Customization, hosting, and extensions cost you additionally. | Free. Hosting, paid themes, extensions, and custom functionality cost you additionally. |
| Usability | Has a steep learning curve. | Beginner-friendly platform. |
| Scalability | Manages a large volume of inventory and high traffic seamlessly. Suitable for large-scale organizations. | Suitable for SMEs. Requires optimization to manage the operations of a large-scale company. |
| Product Management | Access to advanced product management features to manage and run the large-scale storefronts. | Simplified product management is suitable for small and medium-sized storefronts. |
| Performance | Optimized hosting and next-level expertise are required to achieve high-end performance. | The use of excessive plugins slows down the store’s performance. Requires optimization and caching. |
| Extensibility | Highly customized development using plugins and extensions. Requires support from Magento developers. | Easy customization for non-technical users using a variety of themes and plugins. |
| Marketing & SEO | Offers advanced SEO, metadata, URLs, and sitemap features. Install SEO extensions for additional features. | Strong SEO capabilities and easy-to-manage SEO operations. |
| Support | Free support from the Magento community. For Adobe Commerce versions, you will get paid support. | Strong support from the WordPress community. No official support from WordPress. |
Considering Adobe Commerce for B2B, brands can access cutting-edge features that transform operations, workflows, and user experiences, driving B2B success. Explore each feature in detail and unleash the value it delivers.
According to McKinsey, 78% of organizations use AI in at least one business function. The number indicates the increasing usage of AI in different industry verticals.
Harness the power of Adobe Sensei, which makes shopping personalized for B2B shoppers.
Product Recommendations
With AI, you can track the customer’s purchase history, frequently viewed products, wish lists, preferences, and more. With exclusive insights, you can suggest the most relevant products to B2B buyers. Thus, AI drives sales opportunities and increases conversions.
Product Search
AI supports faster product searches based on shoppers’ past preferences and buying patterns. The faster the customer reaches the products, the higher the chances of making buying decisions.
AI-driven personalization empowers B2B merchants by providing insights into customers’ buying journeys. To meet tailored customer needs, you can:
All these activities help you highlight the key values customers look for in the product.
Such an extreme level of personalization improves customer satisfaction and trust, which is paramount for B2B eCommerce success.
Though there are multiple reasons to consider Adobe Commerce (Magento) for B2B eCommerce, merchants are more interested in exploring AI capabilities to stay ahead of the curve.
B2B business operations are complex. Using Adobe Commerce for B2B, you can manage multiple accounts for a single organization. Create an account structure for your complex hierarchy and organize your customers in that structure.
With Adobe, you can manage buyers’ accounts of B2B companies in different ways.
Role and Responsibility-Based Access
Enhance your team with personalized experiences by implementing role and responsibility-based access. This approach is particularly beneficial when multiple individuals from the same organization are involved in decision-making.
Define the access permissions for different users, including administrators, approvers, buyers, and others, based on your requirements. With these features, you can control and secure various operations, such as ordering, quote generation, purchasing, access to credits, access to profiles, and more.
Structural Company Management
Large-scale companies have multiple subsidiaries and divisions. To manage the accounts of sister companies, you need to set up sub-accounts with their own pricing, catalogs, and settings. Thus, Adobe Commerce helps you manage all your subsidiaries effectively.
Operational Controls
Adobe allows you to build B2B enterprise solutions that manage price negotiation, payment methods, pricing levels, requisition lists, and more. It makes B2B eCommerce easier for you and your buyers.
Adobe Commerce is one of the leading eCommerce technologies that allows you to create personalized experiences for each customer or group of customers. For each group, you can define customized product catalogs and pricing.
This is a critical feature of Adobe Commerce development, where you offer relevant deals to different customers.
For example,
You are a wholesaler of stationery products.
Adobe Commerce allows you to show different products and pricing to small merchants and large-scale enterprises based on their specific needs. Small merchants need budgetary products. While large-scale companies place orders in bulk.
Customized pricing allows you to provide better rates to large-scale customers without showing the pricing to another target segment.
Define a dynamic pricing rule and structure in the enterprise commerce solution by considering the various aspects, including:
Also, automate your pricing strategy using Adobe Commerce which:
Make your customers feel special, earn their trust, and ensure repeat business by offering personalization.
Adobe is popular for its high-end security and compliance standards. The platform also provides several resources to guide store owners in enhancing the security of their digital stores. To build a solution with advanced security, Adobe offers:
Compliance Support
PCI-DSS verified as a Level 1 solution provider. CCPA-ready, HIPAA-ready, GDPR-ready.
Security Resources
Adobe provides security resources that support:
Performance Optimization
Adobe is based on the AWS environment and offers high-performance CDN and add-on SaaS accelerators.
Additional Safeguards
Adobe Commerce Managed Services provides support to:
For a purchase order, B2B companies should define role-based rules and implement them in the Adobe Commerce solution. When one or more approvals are required, the system automatically informs the respective authority that the purchase order is awaiting their approval.
Adobe simplifies the complicated and manual order management process for dynamic B2B transactions. Offering end-to-end Magento development services, we help you manage bulk orders, repeat orders, and subscription-based orders efficiently.
A robust B2B eCommerce solution ensures efficient order processing and accurate inventory and logistics management. Eventually, it strengthens your relationship with B2B buyers.
Negotiation is an inseparable part of any business deal. Especially in the B2B domain, where two businesses are connected. Adobe Commerce solutions enable brands to manage negotiations smoothly.
The eCommerce platform provides B2B merchants with two quotation tools, including:
Request for Quote (RFQ)
RFQ allows buyers to create quotes, save quotes as drafts, split quotes, have multi-admin access, use quote templates, and more.
Negotiable Quotation
The tool tracks all the conversations related to the quotations. It allows you to add notes, remove products, apply discounts, and more.
Using these tools, you can get the benefits of:
Centralized Data Management
B2B buyers can view their product catalogs and share quotations directly from their accounts. Your sales team can revert to the quotations quickly. The platform manages all conversations and files related to the quotations in a single platform, which helps in faster decision-making.
Cross Systems Sharing
Once the quotation is approved, the platform converts it into the order and shares the necessary information across different systems. It reduces your manual sharing of data on various platforms.
Faster Quote Approval
In B2B businesses, there is a multi-level approval workflow for quotation approval. Adobe Commerce allows you to set the workflows for an organization’s account so that B2B buyers can finalize the quotation.
By creating the approval workflow, you can ensure that all stakeholders are part of decision-making and high-value transactions.
B2B buyers purchase products in bulk. So, there are different payment methods. Also, these methods vary from buyer to buyer. The buyer’s purchase ability depends on a purchase order, credit card, electronic transfer, bank transfer, check, virtual card, etc.
The popular payment options for B2B companies include:
84% of B2B buyers communicated their expectations for omnichannel experiences. They want sellers to sell products and run promotions across multiple online and offline channels. The statistics show the increasing essence of the omnichannel experience for B2B shoppers.
ioVista implements robust eCommerce solutions with built-in omnichannel capabilities by offering Magento development services. We help you create and deliver consistent and personalized experiences across multiple customer touchpoints and channels.
To enhance the B2B customer experience, allow your target audience to leverage quick ordering and requisition list creation.
Quick Ordering
Quick ordering helps buyers control excessive quantity purchases. Establish a fat ordering process by allowing customers to search for a specific product using the product name or SKU details.
Requisition Lists
Create and save a list of frequently purchased products for quick reordering.
Streamline the ordering process by allowing your buyers to enter multiple SKUs at a time or upload a list of products in CSV format.
Implementing Adobe Commerce for B2B, merchants can integrate third-party systems with the B2B enterprise solution. The platform allows for integration of ERP, CRM, PIM, supply management systems, warehouse management systems, inventory management systems, and more.
Manage all your B2B operations smoothly as your data flows across different systems securely and accurately. Empower your eCommerce ecosystem with flawless integration.
Adobe Commerce is a cutting-edge platform that provides next-level eCommerce customization and optimization to meet the evolving needs of B2B businesses. By allowing for integration with third-party systems and creating custom modules, Adobe ensures your enterprise eCommerce solution remains secure, scalable, and dynamic.
ioVista, an Adobe certified partner, holds extensive experience and expertise in developing custom eCommerce solutions by offering end-to-end Magento development services. Our experts have successfully implemented Magento 2 for B2B brands to help them attain streamlined and cost-effective B2B operations.
Get in touch with our skilled professionals to build robust B2B enterprise solutions that help you drive immense operational efficiency and deliver a better customer experience.
While migrating your eCommerce solution from WooCommerce to Adobe Commerce, you can migrate data related to products, taxes, customers, orders, coupons, multiple stores, multiple languages, multiple currencies, and CMS pages.
The essential services for migration of an eCommerce platform involve database migration, server configuration, store design, custom development, integration, and more.
Magento contains advanced B2B capabilities that empower B2B companies by developing robust solutions. Being an open-source platform, it is cost-effective. Moreover, to meet dynamic B2B eCommerce needs, it allows for advanced customization using themes, integrations, features, and built-in applications.
Mike Patel is the Founder and CEO of ioVista, a leading digital commerce agency specializing in eCommerce solutions. With a strong background in business and technology, Mike Patel has been at the forefront of driving digital transformations for businesses. He has successfully navigated the ever-changing landscape of eCommerce, helping companies leverage the power of online platforms to grow their brand, increase revenues, and optimize their digital presence. Under his leadership, ioVista has become a trusted partner with major technology companies: Adobe/Magento, Google, BigCommerce, Shopify, and Yahoo. He is dedicated to staying ahead of industry trends, adopting cutting-edge technologies, and continuously improving strategies to provide clients with a competitive edge. Mike’s commitment to excellence and client satisfaction is evident in every project ioVista undertakes.
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23 Aug 2022With 20+ years of industry experience, ioVista understands your eCommerce needs and delivers best-in-class solutions that help you gain a competitive edge.
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ioVista
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Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
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Despite our very best efforts to allow anybody to adjust the website to their needs. There may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to




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