
While it can be a great month to catch up on the things you could never seem to get to during the holiday rush, it can still be a great sales month, too. This article will cover several ways to keep the momentum from December going. Depending on what you sell, you could mix and match a few of these ideas or even implement them all fairly quickly.
Return policies are important but as anyone with big December sales knows, January is a month of returns. But as much as it stings to take those sales back, it gives you an opportunity to make a great impression on a potential new customer or even get a greater sale. The gift they got might not have worked out, but something else you sell may be just what they’re looking for. In fact, if you issue them store credit, they’re likely to browse your site until they find something they do want – and it just might be more expensive than the original item. The more lenient you are with someone who wants to return an item, the more likely they will have a favorable impression of you. It’s true that they might not buy something else that day, but they could buy something later or at least, never say anything bad about your business.
You might not sell Christmas decorations but that doesn’t mean you can’t get in on the after holiday sales bandwagon. Most big chain retailers immediately set up a clearance section right after the holidays – and the majority of consumers plan to shop these sales. According to a survey by RetailmeNot.com…
81% of consumers surveyed said they planned to shop the year-end clearance sales and 63% of those consumers planned to shop for themselves.
For brick and mortar stores, retailers usually put these clearance sales in a prominent place so customers can’t miss them. You should think the same way for your website – highlight your clearance sale on your homepage with a banner or obvious link to those items.

Just about any gift can use additional items to make it complete. Video game systems need games, skis need cold weather clothing, crockpots need cookbooks, bikes need bike locks…the list goes on and on. Your customers might have their big-ticket items but they’ll be on the lookout for accessories in January. Think about the ways your products could compliment other products and highlight that on your site. Just like the resolution category, you could create a special “accessories” category or sale for these type of “add-on” items.
If you’re anticipating a low sales month, one of the easiest ways to help boost your traffic and sales is with paid search advertising. If you’re already using paid search, consider spending a little more in January to make up for the dip in post-holiday traffic. If you’re not using paid search, this would be a great time to try it and see what kind of difference it makes for you.

Mike Patel is the Founder and CEO of ioVista, a leading digital commerce agency specializing in eCommerce solutions. With a strong background in business and technology, Mike Patel has been at the forefront of driving digital transformations for businesses. He has successfully navigated the ever-changing landscape of eCommerce, helping companies leverage the power of online platforms to grow their brand, increase revenues, and optimize their digital presence. Under his leadership, ioVista has become a trusted partner with major technology companies: Adobe/Magento, Google, BigCommerce, Shopify, and Yahoo. He is dedicated to staying ahead of industry trends, adopting cutting-edge technologies, and continuously improving strategies to provide clients with a competitive edge. Mike’s commitment to excellence and client satisfaction is evident in every project ioVista undertakes.
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